A Source for Professional Speakers & Meeting Professionals

 
















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  Articles by Bill Johnson

"Managing Different
People Differently"

How do your employees and managers like to be managed? All in the same way? Probably not....

Other articles may be requested by fax or mail.
Contact bjcsp@aol.com:

"Your Back Door To
More Revenue"
Many of our younger managers and leaders have discovered a strong weapon --they have found new ways to enhance Price, Quality and Service with little to no additional investment....

"The Irate Customer:
A Big Opportunity"
Most people do not like to deal with unhappy or angry customers. But managers, salespeople and customer service reps often don't have a choice....

"Effective Priorities in Management and Life"
Those in leadership and active roles have a much more difficult time setting priorities than the less active of our society....

"Managing Multiple Priorities"
Do your days seem to fall apart before they begin? Business managers and owners seem to spend a major part of their day "managing crisis," or, as some would say, "putting out fires"....

Bill Johnson is just the Right Speaker to assure an exciting "Change of Pace" for your company meeting!

Topics include--
Managing and Selling Different People Differently

Will you be running with the Tall Dogs?


Customer Service and Telephone Courtesy

Managing Priorities and Stress

Building High Performing Teams

Ways to Keep Customers Coming Back

The Way Pros Sell Today

Speaking and Presentation Skills

Bill Johnson's speeches and seminars offer "real world" information woven with just the right amount of humor. He has "Been there, Done that!"

Bill won national sales honors with FORTUNE 500 Ampex Corporation. He served that corporation as National Sales Manager in Chicago after Regional and District positions in Dallas and Atlanta.

He was the first Executive Vice President of the National Speakers Association. During the eight years he managed that association it grew from 120 to 1750 members. Bill's marketing skills took another association from near collapse to financial stability and twenty percent membership increase.

As president of a public corporation for eleven years he produced and marketed programs by over 100 of the nation's top speakers and seminar leaders.

Bill was awarded the Certified Speaking Professional designation by the National Speakers Association in 1988. He was named associate member of the year by the Arizona Society of Association Executives and served as program chair for the Western Conference of Association Executives in 1991. Bill customizes all his speeches to be "industry specific" as time and your budget allows.

In addition to entertaining lunch, keynote and dinner speeches, Bill offers a very unique spouse program and a totally unique convention or meeting closing speech.



Managing and Selling Different People Differently
A fast moving and entertaining session presented with the best of Bill Johnson's special brand of humor blended with four decades of "real world" sales, management and parenting experiences. You will learn how to quickly identify the social styles of others as a personal tool for enhancing rapport. You will be treated to a time-tested method of learning your own style by using an easy-to-use checklist. The real power is what you will experience as you learn ways to adapt your style to that of others to increase your effectiveness with everyone every day! (Also a proven winner as a spouse program.) Most effective if allowed three hours with one break. * This program usually carries a "custom" title based on the audience industry or needs.

Will you be running with the Tall Dogs?
Strategic Team Building for Increased Revenue
The "program for the millennium" is a good description as you are led in a highly "interactive" manner through the various elements of "team building." Components of the program are written by two nationally recognized authorities on building high-performing teams. The information can energize your staff and bring productivity to a higher level.

Customer Service and Telephone Courtesy
Designed to fit each individual organization from a "menu" of needs provided in advance. Topics include major areas: Voice and Attitude, Value of Repeat Customers, Leading Edge Telephone Skills and Dealing with Irate Customers. (Executive /manager version available)

Managing Priorities and Stress
A favorite of Bill Johnson audiences for the past dozen years. A close look at the major time wasters that are obstacles to our priorities. Over a hundred ideas for today's managers, administrative and sales staff. As the top five "time wasters" are reviewed you are sure to discover secrets to improving your effectiveness. If time allows before the engagement, Bill surveys the attendees or staff and obtains an "up to the minute" list of your real time wasters. (Effective as a keynote, speech or workshop/seminar up to a full day.)

Four Steps to Increased Sales
A four step process the PROs use in selling today! Bill Johnson won national salesman of the year honors with a Fortune 500 Corporation prior to becoming that firm's National Sales Manager in Chicago. As president of an audio/video production firm he produced programs for over 100 of the nation's top speakers and seminar leaders. He learned "the best from the best" in producing programs for eleven years. (Sales programs can be developed around your audience's specific challenges.)

Speaking and Presentation Skills
You will learn the secrets of professional and top business speakers in this very focused experience. Bill Johnson has consulted to executives and professional speakers to create a more effective speech. He served as Executive Vice President of the National Speakers Association. Bill earned the "Certified Speaking Professional" designation from the National Speakers Association in 1988*. Ideal as full day with small group including individual videotaping. Special small group seminar/strategic planning rates for EAGP members